Kids Can Code: Sales Representative
About this role
InstinctHub is hiring a Sales Representative for Kids Can Code, our belt-based Python programme for children aged 7 to 18. Children climb four belts (Yellow, Blue, Green and Black), each earned in front of an instructor on Gate Day. They learn in a live Saturday class at our Ikoyi centre or online from anywhere in the world.
Parents find us through our website, social media, events and referrals. Your job is to turn each enquiry into an enrolled child. You will call parents, answer the questions that decide whether they enrol (fees, schedule, what their child will build, what happens if they do not pass a gate) and guide them to payment. Every enquiry, call and enrolment is tracked in Leadboard, our CRM. You will always know your targets and whether you are on pace to hit them.
Responsibilities
As a Kids Can Code Sales Representative you will:
- Make 40 calls to parents every working day, and log each call and its outcome in Leadboard.
- Contact every new enquiry quickly. A parent who fills in the form at 10am should hear from us that morning.
- Qualify each enquiry: the child's age and experience, in person or online, and the right starting stage. Then move the deal through the pipeline honestly.
- Explain the fees (₦35,000 to ₦55,000 per child per month) and the 3-month and 6-month plans clearly, and guide parents through payment by Paystack, Stripe or bank transfer.
- Follow up on WhatsApp and email until each parent makes a decision, whether that is yes or no.
- Work towards the team's monthly and quarterly enrolment targets and take part in a short weekly review of your pipeline.
Requirements
We are looking for someone who:
- Enjoys the phone and has a steady daily rhythm. 40 calls a day should feel like a normal day to you.
- Listens more than they talk, and can answer a worried parent's question plainly without pressure or overselling.
- Writes clear, warm WhatsApp messages and emails in good English.
- Keeps records up to date without being chased. If it is not in the CRM, it did not happen.
- Is organised, reliable and motivated by a visible target.
A strong advantage: experience selling education, school admissions or another service to parents; experience with a CRM; an interest in technology and children's learning. We care more about how you speak to a parent than about your certificates.